Sabre Holdings, a global technology company serving travel suppliers and agencies, today announced plans today to enrich its consumer mobile and web solution, TripCase, integrating key capabilities from its suite of mobile products including Sabre VirtuallyThere and GetThere Mobile to offer travellers a complete on-the-go travel management product.

The enhanced TripCase will serve as a one-stop-shop for travellers to shop, book and manage business and leisure travel, providing access to travel documents, expense reporting, agency and corporate messaging, navigational capabilities, in-policy bookings, traveller extras, and trip eInvoices and eTickets in more than 20 languages. Travellers can also easily contact their agent in ‘one click’ regardless of where a booking is made.

“TripCase will be the first consumer mobile and web solution that integrates with the systems and policies used by travel agencies, travel management companies, and corporations,” said Carl Frier, General Manager, Sales, Sabre Pacific. 

“It empowers agents to better serve travellers throughout their trip, providing information and tools at the right time in their trip.  Policy reminders, baggage claim information, and thank you messages are examples of the way agencies will be able to interact with their travellers.  Agents can also use TripCase to proactively respond to anticipated requests like a flight change from a missed connection, often before the traveller has requested it,” said Frier.

GetThere corporate customers will also be able to make hotel and air bookings within corporate policy, and integrate this with other itinerary elements of their trip.

The new enhancements are the direct result of customer feedback and research conducted by Sabre over the past few years.

“Our global research of all traveller types shows travellers are demanding increasing levels of personalisation, convenience and functionality from their mobile devices,” said Frier.  “The data tells us that travellers increasingly mix leisure and business trips.  As such, TripCase provides travellers the ability to do so by allowing attractions, business meetings, and restaurant reservations in their itineraries.”

Specific research findings include:

• 61 percent of smartphone owners want to view and read reviews and reserve restaurants
• 66 percent of smartphone owners want to access airport maps or terminal guide with gate and in-airport merchant info
• 55 percent of smartphone owners want to use a trip checklist on their mobile device
• 55 percent of smartphone owners want information sent to their mobile device to take a virtual trip of their travel location

Sabre expects to bring the first set of capabilities to market through TripCase in Q1 2012 and will deliver additional capabilities throughout the year. For more information, visit: http://www.tripcase.com/travelsmarter/announcement