Flight Details:
Lufthansa A320-200 - LH2240
12 June 2012
Munich to Paris, Economy - Seat 22F

Seat Configuration:
3-3 in economy class

Check In and Luggage Allowance:
As this was a connecting flight, I was not required to check in again. If only my luggage had made it to the flight on time though...

Due to our connecting flight running late, our luggage decided to spend the night in Munich.

Luckily this was the first time I had to experience the gut wrenching feeling of not seeing your luggage in the carousel and where I was hoping for a little sympathy from the customer service agent (especially with it being so late in the evening), all I received was a matter of fact "your luggage remained in Munich".

In direct contrast to the friendly flight attendants on board, this lady simply treated us as numbers as she told us that, whilst the luggage should arrive on the first flight from Munich the next day, she couldn't guarantee a time that it would be delivered, instead telling us that we should receive a call by 10am the following day.

She did, however, let us know that we had 50 Euros allocated to purchase incidentals that we would need to get us through the next day.

I called Lufthansa the following day when no call had been received by 10am and was given the run around by staff who said that, whilst our luggage had arrived at Charles de Gaulle, that they couldn't give us any indication of a delivery time.

Given that we were staying at an apartment and not a hotel, this made our lives a tad difficult, especially since we had tickets booked for Disneyland that day.

We waited until midday when we received a call and subsequent SMS notifying us that the bags would be delivered between 1pm-3pm.

Whilst the situation was unnecessarily convoluted, we did thank our lucky stars that they knew where our luggage was at least and that it was delivered in a timely fashion.

On Time Service:
The flight departed much closer to time than expected given the vast amount of connecting flights that were running late due to earlier thunder storms in Munich with take off only 15 minutes later than scheduled.

Cabin and Seat Condition:
The seats were the same slimline design as my flight before from Athens and, apart from a reading light that wasn't working in the row in front of me, the aircraft seemed in prime condition.

Food and Beverage:
I wasn't expecting a complimentary meal on such a short flight, but we were offered a refreshing salad and bread stick combination, complete with olives, feta cheese, cucumbers, tomatoes, capsicum and an assortment of beans.

Both alcoholic and non alcoholic beverages were also served complimentary.

Entertainment:
Once again, there were no entertainment options on this aircraft apart from their inflight magazine.

Service:
Being very nervous about missing the plane, given that our previous flight was so delayed, the welcome smile and reassurance from Lufthansa staff was much needed at Munich airport.

They told us where our gate was and escorted us down the gangway as we were the last passengers to board.

The flight attendant kept telling us not to worry and was so friendly in a situation that can be very stressful.

Once again I was surprised and impressed by how multilingual the staff are, with announcements being made in German, English and French.

It's such a treat to hear such a myriad of languages pepper through the cabin.