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Garuda Indonesia launches premium check-in service in Jakarta

Thursday, 4 October 2012

 
   
 

Garuda Indonesia, the Airline of Indonesia, has launched a premium check-in area at Jakarta’s Soekarno-Hatta International Airport to better serve its premium passengers from Australia and the region.

Executive class passengers and Garuda Frequent Flyer (GFF) Platinum members can now check-in, pay their airport taxes, make another reservation, purchase new tickets or re-route their flights using the new exclusive check-in counters.

“Our new premium check-in area will make travelling for our Executive passengers and Frequent Flyers even more convenient. It’s part of what we call the ‘Garuda Indonesia Experience’, our unique passenger service concept which has earned us a number of awards over the last couple of months,” said Bagus Y. Siregar, Vice President for Garuda Indonesia Australia and SWP.

“In Australia and the SWP region, we have seen Executive Class bookings increase by 9.12% in the first half of 2012 compared with the same period in 2011. With business travel growing exponentially, we wanted to make sure that our regional and business hub Jakarta is providing our premium passengers with exceptional services such as the new premium check-in area.”

For GFF Platinum cardholders, the airline will also provide a Personal Service Assistant (PSA) who will help passengers with their check-in process while they relax in the designated waiting area.

Source = Garuda Indonesia
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