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Amadeus launches Amadeus Travel Office Manager Mobile, the first ever mid-office system mobile application for travel agencies

Tuesday, 15 January 2013
  • Amadeus Travel Office Manager Mobile improves efficiency for travel consultants, enabling on-the-go access to booking data, pricing and management reports
  • Available in Hong Kong, Malaysia, Mongolia, Singapore and Thailand

Amadeus, a leading technology partner for the global travel industry, today announces the launch of Amadeus Travel Office Manager Mobile, an extension of the Amadeus Travel Office Manager mid-office system that provides travel consultants with access to selected functionalities on iOS platforms. 

Amadeus Travel Office Manager is a web-based office management solution for travel agencies to improve operational efficiency and provide better service to their customers, with the automation of documents for both customers and suppliers, and comprehensive reports for management.

In order to adapt to the changing needs of the travel industry, Amadeus Travel Office Manager Mobile was developed by Amadeus to enable travel consultants to work anytime, anywhere. Travel consultants will have more flexibility in their working schedules, and they will be able to:

  • Check task queues created in Amadeus Travel Office Manager and take action on due or overdue tasks, or assign them to colleagues
  • Access supplier and customer contact details, and email, message
  • Get an overview on the daily booking sales and payment reports to stay connected with activities in the office.

Amadeus Travel Office Manager Mobile will also allow travel consultants to react quickly to urgent tasks or crisis situations in the travel industry. By being connected through their mobile devices, travel agents will be able to ensure that their customers and suppliers needs can be met in time.

Bruno des Fontaines, Vice President, Customer Solutions Group at Amadeus Asia Pacific, said: “Amadeus Travel Office Manager Mobile enables efficiency and continuity of services wherever the travel consultants are. People are now used to working anytime, anywhere and on any device, and travel agencies need to ensure that their consultants can access information securely from systems such as Amadeus Travel Office Manager. We are proud to be the first travel technology company to release an application for mid-office systems and will be adding more functionality in time to come.”

Amadeus Travel Office Manager Mobile will be available to Amadeus Travel Office Manager customers as a free download from 14 January 2013. The app will also be available in the Apple App Store for both iPhones and iPads. The app is available to Amadeus Travel Office Manager customers in Hong Kong, Malaysia, Mongolia, Singapore and Thailand.

Source = Amadeus
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