TripCase partners can deliver personalised mobile messaging and branded documents to travellers through TripCase Connect.

Sabre, a global travel technology company, announced today it has launched TripCase Connect, a tool for partners to send messages to travellers using TripCase (http://tripcase.com), Sabre’s popular mobile trip management app.

TripCase helps travellers organise their trip details, keeps them informed with in-transit messages and critical flight alerts, and offers helpful tools such as maps, weather forecasts, trip sharing, alternate flight schedules and seat maps.

With TripCase Connect, agencies, corporations, airlines, hotels and other travel suppliers are able to send personalised and branded messages to travellers throughout their trip, such as important weather changes, what to see and do at their destination or taxi details. Travel managers can also sign travellers up to receive email messages from partners, and choose to provide traveller documents in one of more than 20 languages.
“TripCase uses location data as well as over 200 other triggers to send relevant messages to travellers and pin-point details such as which travellers have a two-hour layover and which are staying in a town for over five days. It’s exciting to think about what this means for travellers and professionals in the industry,” says Mark Mison, CIO and Head of Product for Sabre Pacific.

Michael Favichia, director at Travel Pros, a BCD Travel affiliate said using TripCase Connect is quick and easy: “Within a few minutes , we were able to customise our document delivery with our logo and own messaging, allowing us to personalise the emails and mobile app to help show BCD’s value.”

With TripCase Connect, service providers can communicate with travellers and elevate their service by providing helpful messages at relevant times. It also opens up a new channel to deliver messages to customers most likely to use the offered service.

For example, a luxury service vendor can remind tired travellers about their executive lounge located in the terminal the moment their flight gets delayed. A city bike-tour business can message international travellers about its unique offering shortly after they arrive in town.

With the ability to customise document delivery services and in-route messaging, such as operational messages, policy reminders and service messages, TripCase Connect is the first of its kind to keep travellers this informed.