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Empowered with James Tobin - Support

Monday, 29 October 2012

Want the tools and knowledge to provide the greatest value to your travellers?

At Sabre, we believe that being a true partner goes beyond just equipping you with industry-leading products; it’s also about making sure you have all the tools and knowledge you need to provide the greatest value to your travellers.

Empowered Video

  • Account Management: Your dedicated Account Manager is responsible for your overall relationship with Sabre. They understand your business needs and goals and communicate to you Sabre's initiatives and strategic direction.
  • Sabre Pacific Training: We have a range of learning solutions, available in the classroom, online or virtually to Sabre-connected agents. Our courses are designed by specialists experienced in the travel industry, and in learning and development to suit a range of needs whether you are a new or experienced agent.
  • Help Desk Support: The Sabre Global Support Centre, located in Uruguay has over 900 staff providing support to you 24/7. This dedicated team handle all first and second level Host support. Additionally our support desk in Australia handles all support relating to locally developed products
  • Technical Support Desk:Sabre Pacific also provides 24/7 technical support for Sabre applications and remotely assisted installations. In addition, for sites on Sabre's hardware platform, if a technical call cannot be resolved by phone, a trained technician will be sent to site to ensure any technical requirements are fulfilled.
  • Online Support: We have an online customer support website called Agency eServices which gives you access to a wide variety of online services and business information 24/7 for maximum convenience.

We are dedicated to help you are using Sabre technologies as efficiently and effectively as possible. Watch this month's Empowered video or contact us today to find out more about our support options.

Source = Sabre Pacific
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