Tripcase is a one-stop web and mobile traveller services platform that, quite simply, makes life easier for travellers.

By monitoring trip details and anticipating traveller needs, Tripcase offers relevant advice and smart solutions whenever and wherever needed. Receive critical flight alerts, weather delay updates, security notices and other valuable information, all free of charge. Powered by Sabre®, Tripcase’s contextual travel tools simplify life on the road with things like currency conversions, driving directions, alternate flight options, expense reporting and more. Tripcase helps people travel with confidence.

Elevate your level of service

• Stay connected to your travellers - send messages to customers in route, when they need you most (you will be the hero in emergency situations).
• Delight your travellers with relevant and timely notifications (relevant data sent to your traveller based on PNR, geo-location, time, etc.).
• Drive customer loyalty when you extend your service even after the travel is booked.
• Take the stress out of your customers’ travel experience by equipping them with Tripcase, the only service platform your agency needs to help your customers travel with confidence.

Configure TripCase Connect features to meet
your unique agency needs

• Keep your brand top of mind in Tripcase communications.
• Allow your travellers to get in touch with you when trip modifications are needed – it’s just a touch of a button.

Improve your operational efficiency

• Reduce call volume by making it possible for your customers to self-service themselves as an extension of your agency offering.
• Send relevant messages to your travellers while in route, alleviating calls to your support desk.
• Provide easy access to all relevant traveller documentation including eTickets and eInvoices in 21 languages.

Empower your traveller with superior traveller tools

• Keep your traveller connected with free flight notifications.
• Give your travellers the ability to search alternate flights to help them reach their destination, even on bumpy days.
• Help your travellers keep their friends and family updated with their latest trip information.
• Facilitate the airline check-in process for your traveller.

Check out this month's Empowered video or to for Tripcase and start empowering your travellers with superior traveller tools.