Sabre-connected agencies benefit with new, comprehensive and intuitive mobile services to deliver real-time, live updates on millions of trips

As part of its ongoing commitment and investment in mobile, Sabre announced today a new set of TripCase services and features that will help Sabre agency customers offer travellers the most robust, intuitive and easy-to-use mobile platform available. In an industry-first move, Sabre has integrated TripCase into its global distribution system (GDS), allowing any trip booked through Sabre channels to automatically flow into TripCase.

“Mobile devices and apps have emerged as the fastest growing business tool for travellers today,” said Carl Frier GM Product and Sales Sabre Pacific. “Mobile services have become table stakes for any business serving travellers – that includes travel agencies. A strong mobile solution is critical for any travel management company looking to grow and succeed in the next three to five years.”

TripCase is the only consumer mobile and web solution to be integrated into a global distribution system, and Sabre Pacific’s locally developed Sabre Explore and Sabre Online solutions giving 350,000 Sabre-connected travel agents the ability to offer travellers automatic access to real-time updates and relevant trip information.

“The services we are offering through TripCase give travel agencies the robust, intelligent and relevant tools that they need to meet travellers’ expectations, especially those all important business travelers who are more likely to rely upon mobile services and information – before, during and after the trip,” Frier continued.

Globally, Sabre processes approximately 40 percent of all GDS air bookings, giving millions of travellers instant access to their trip information via their smart phone or tablet. Because TripCase synchronises with Sabre, trip details will automatically update to reflect the latest changes. TripCase users will receive relevant messages on their mobile device, including critical flight messaging on day of travel, security notices, gate changes, weather delay updates and other valuable information.

Along with the integration into the Sabre system, the company is releasing additional tools that will help agencies better serve customers on the road. Travel agencies can use TripCase to send co-branded confirmation emails to travellers, and deliver traveller documents including e-tickets and e-invoices in more than 20 languages. Additionally, travellers using TripCase can easily contact their travel agents from anywhere in the world through the ‘click to call’ and ‘click to email’ capability.

In 2011, Sabre announced plans to integrate mobile capabilities from Sabre Virtually There and GetThere Mobile into TripCase, giving travellers a complete on-the-go travel management app, and travel management companies an enterprise mobile solution that integrates with the critical systems they use daily. The new solutions announced complete the full integration of Sabre mobile capabilities into TripCase. Sabre will launch additional mobile capabilities for several customer segments later this year.